Refund policy
Return Policy for Tactical Waifus:
At Tactical Waifus, we value your satisfaction and strive to provide the best products and service. Our return policy is designed to be transparent and fair, ensuring that your shopping experience with us is seamless and positive, closely aligned with our production partner, Printify's, policies.
Eligibility for Returns
Due to the nature of print-on-demand products, we cannot accept returns or exchanges for products where the customer has ordered the wrong size, color, or simply changed their mind, as each product is uniquely created at the time of order.
However, we are committed to resolving any issues related to:
- Damaged Products: If your product arrives damaged or with a manufacturing error, we offer a hassle-free replacement or refund. Please contact us within 30 days of delivery with photo proof of the damage or error.
- Incorrect Orders: If you receive an incorrect item from what was ordered, please inform us promptly for a swift resolution.
Process for Handling Returns
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Reporting an Issue: To initiate a return for a damaged or incorrect item, please contact our customer service at tactical.waifus on Instagram within 30 days of receiving your product. Provide your order number, a description of the issue, and attach clear photographic evidence.
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Review and Approval: Our team will review your submission and get in touch with you regarding the approval of your return request. If approved, we will process a replacement or refund.
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Refund Processing: Approved refunds are issued to your original payment method or, where applicable, to your store account balance. Please note that it may take some time for your bank or credit card company to process and post the refund.
Non-returnable Items Please be aware that custom products (e.g., special orders or personalized items) cannot be returned or exchanged. If you have concerns or questions about a specific item, please reach out to us before making your purchase.
Final Notes Our goal at Tactical Waifus is to ensure you are delighted with your purchase. If you encounter any problems, please don't hesitate to contact us. We are here to help and ensure that your experience with us is nothing short of excellent.
Thank you for choosing Tactical Waifus (Tac Waifus).